Residents Expect Modern. Most Agencies are Stuck on Hold. We Can Help.
Zammo.ai connects the resident journey from first contact to resolution, 24/7. No rip-and-replace required.
THE PROBLEM
Five Problems We Hear in Every Kickoff Call. Sound Familiar?
THE ZAMMO.AI ANSWER
Meet the AI Solution Built to Work With Your Systems.
Not Around Them.
Zammo isn’t here to replace your CRM, your 311 platform, or your contact center. It’s the AI platform that connects them, built for the way residents actually engage, and governed the way your agency actually operates. Here are the three things that separate us.
Full journey, not just the front door.
Intake, routing, resolution, status updates, agent assist, and analytics across voice, chat, SMS, and web.
Your tenant,
your data.
Deploy on our SaaS platform or your own Microsoft Azure tenant, the choice is yours. Zammo is SOC 2 Type II compliant, so your data stays secure either way.
Live in weeks,
not quarters.
Product platform, not a services engagement. One wedge deployment, 60–90 days, measurable outcomes before the budget cycle ends.
HOW IT WORKS
From Your First Workflow to the Full Rollout. Here's the Path.
Start With One High-Volume Workflow
Deploy to SaaS or to Your Microsoft Azure Tenant
Prove Outcomes in 60–90 Days
Expand Across Departments
Proof, Not Promises. This Isn’t a Sales Deck. It’s a Status Report.
73.6%
of citizen service requests resolved by AI without staff intervention
5,400+
staff hours freed up annually for higher-value constituent requests
$240K
in annual operational value delivered
146%
ROI on a $100K annual investment
City of Kelowna, BC Modernizes Citizen Services with AI
Montgomery County, MD's AI Cuts Unanswered Queries 70%
City of Atlanta's Chatbot Reduces Wait Times for 311
SECURITY & DATA GOVERNANCE
Security Isn’t a Feature. It’s the Foundation.
Your residents' data deserves the same protection as your own. Here's how we handle it.
Independently audited, not self-attested.
SOC 2 Type II Compliant.
Your Data Stays Yours.
Never used to train our models, your future models or anyone else’s.
Data Sovereignty, Built In.
Residency and access controls that match your agency’s policies.
BUILT FOR EVERYONE
Accessibility Isn’t an Afterthought Here. It’s the Starting Point.
Accessibility isn't just a legal requirement. It's the difference between serving your whole community and quietly leaving people out. Zammo went through a rigorous third-party audit because "accessible enough" was never the goal.
Screen Reader Optimized
Built for full compatibility, so visually impaired residents can navigate and interact without friction.
140+ Languages, Out-of-the-Box
Conversations supported in over 140 languages, so the language line stops being your accessibility plan.
WCAG-Aligned, Third-Party Audited
Independently assessed against Web Content Accessibility Guidelines with a VPAT report your compliance team can actually review.
Compliance Built Into Every Release
Automated accessibility testing runs on every new feature, not a one-time fix that quietly expires.
We generated so much excitement around this project that we now have departments lining up asking for their own chatbots. The better service we can provide, the more successful we are.
“
Shayna Taqi
Chief Change Officer, Montgomery County, MD