Customer Impact Stories
Customer AI in Action
Learn how customers across industries are using Zammo.ai.
Montgomery County, MD
311 bot supports 1M+ with generative AI across 3,000 topics in 140 languages.
Veradigm
Veradigm's AI chatbot improves billing efficiency & reduces support burden for healthcare practices.
Clark College
Clark College champions accessible AI with Zammo and Microsoft AI for Accessibility.
“The Zammo and Azure OpenAI combination is proving to be everything we wanted in a conversational AI solution.”
Andreas Boehm
Intelligent Cities Manager, City of Kelowna, BC
AI for Accessibilty
AI for Accessibility grant recipient, Zammo.ai, makes job searching more inclusive and accessible.
City of Atlanta
ATL311 chatbot offers 24/7 service access, reducing call volume and wait times.
City of Kelowna, BC
Kelowna’s 311 system delivers 24/7 info access and streamlines permitting services.
“We liked how the Zammo.ai solution resides privately and securely on our Azure tenant. They’ve worked with many healthcare organizations, so I knew they understood our space.”
lan Maurer
VP of Development at Veradigm
Microsoft for Startups
Microsoft for Startups covers how Zammo.ai uses applied AI to deliver efficiency at scale.
Washington State Counties
Zammo.ai chatbots enable 24/7 access to information, handling 10,000 questions a month.
Montgomery County, MD
Zammo.ai enables county to deploy a successful COVID-19 vaccination program quickly.
“We often rely on things to be perfect to be able to present them to the public. Our team, throughout this exercise, has really done a good job of not promising perfection and instead promising continuous improvement alongside learning with our constituents and testing with them.”
Skyler Grubbs
Change Management Manager, Montgomery County
AI for Accessibility
Zammo.ai provides job seekers of all abilities better access to employers.
Diedrich Espresso, King County, & Snohomish County
Organizations across industries enhance efficiency, customer engagement, and scalability.
Veradigm
A leading healthcare technology provider introduces an AI agent for Practice Fusion Billing.
“The chatbot is capable of instantaneously answering information requests related to over 3,000 311 topic areas — a hundredfold increase from the chatbot’s previous iteration. Conversations are supported in over 140 languages, including seven of the most popular languages spoken in Montgomery County.”
Shayna Taqi
Chief Change Officer, Montgomery County