How Zammo Agents Make AI Practical and Scalable 

3 Min Read

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September 29, 2025

Businesses everywhere are asking the same question: how do we actually get value from AI? 

Microsoft’s recent blog, "Building the Frontier Firm with Microsoft Azure: The Business Case for Cloud and AI Modernization", shows the upside of cloud modernization. 344% ROI over three years, payback in just 14 months, and a 90% drop in downtime. That’s real, measurable business impact. 

But here’s the challenge: while cloud is paying off, AI projects often stall. A recent MIT study found that 95% of AI pilots never deliver ROI. Only 5% scale successfully across the business. Why? Because most organizations get stuck in “pilot purgatory,” small experiments that don’t scale, or tools that never connect to real business problems. 

Where Zammo Agents Make the Difference 

Zammo Agents solve this problem by taking the complexity out of scaling AI. 

  • Business-Led: Because Zammo is SaaS that runs directly in your Azure tenant, business teams can start using AI right away - no more lengthy IT projects. 

  • Always Modern: Zammo updates services and architecture continuously in the background, so you stay current without adding technical debt. 

  • Secure by Design: Since everything runs in your tenant, your data stays secure and compliant. 

  • Faster Value: What normally takes months or years with custom builds happens in days to weeks with Zammo. 

In short: Zammo lets business leaders lead AI projects, while saving time, technical resources, and money. 

Proof in Action: Customers Already Scaling with Zammo 

Montgomery County 

Montgomery County, Maryland, faced overwhelmed call centers. With Zammo, they launched their first AI chatbot in just five days. The latest version, Monty 2.0, now handles 3,000 topics in 140 languages, with over 20,000 conversations logged in under a year

“We could rally together to learn, take risks, listen, and iterate. It wouldn’t have been possible without the strong partnerships we have with Microsoft and Zammo.ai.” — Skyler Grubbs, Montgomery County  

Read the full story. 

City of Kelowna 

Kelowna, Canada, used Zammo and Azure OpenAI to build a multilingual chatbot for city services. 

  • Residents now get instant, accurate answers in their preferred language. 

  • Call volume to the city’s 311 center has dropped significantly, freeing staff to focus on more complex needs. 

Read the full story. 

Veradigm 

In healthcare, Veradigm built BillerBot with Zammo Agents to handle complex billing questions. 

  • Staff now spend less time on repetitive inquiries and more time helping patients. 

  • Veradigm improved efficiency without needing a big IT project. 

Read the full story. 

Why This Matters for You 

  • Cloud modernization is proven: 344% ROI, 14-month payback. 

  • AI pilots often fail: 95% never deliver ROI. 

  • Zammo changes the equation: By putting AI securely in your tenant, simplifying adoption for business users, and continuously modernizing, Zammo helps you move straight to enterprise-scale success. 

The Bottom Line 

The Frontier Firm is built on two things: a modernized cloud foundation and AI that scales across the business. 

  • With Azure, you get resilience, efficiency, and ROI. 

  • With Zammo Agents, you unlock the ability to put AI in the hands of business users —securely, quickly, and without extra burden on IT. 

Zammo is the fastest, safest, and most practical way to scale AI across your enterprise today. 

Eager to learn more? Check out our videos showcasing AI innovation across all industries with various use cases.